Support & Training Options
Self-Service Options
(no additional cost)
- View the Training Videos
- Browse the User Tutorials (log-in to your Admin Console and click Help & Support link)
- Email the Software Support Team (log-in to to your Admin Console and click Help & Support link)
Professional Service Options*
(additional cost may apply)
- Click Here to Open a Service Request (your request will be reviewed and replied to as soon as possible)
- To Add Funds to Your Account, please log in to http://support.productiveit.com. Then, click the Add Funds link on the right-hand side of the page. NOTE: Use this option to receive a 25% discount off the Normal Hourly Rate for Professional Service
* Professional Service is provided by Productive I.T., L.L.C. and is billed according to the hourly rate you select. Examples of Professional Service include Telephone Support, Personal Training, Graphic Design, Content Management, Web App Development, Search Engine Optimization, Online Marketing and/or any other hourly service to be referred to as General Consulting.
